Effective Date: 21-07-2024
Thank you for shopping at tijoure.com (“Tijoure,” “we,” “us,” or “our”). We are committed to providing you with a seamless shopping experience, including reliable and timely delivery of your purchases. Please read our delivery policy carefully for details on shipping methods, costs, and timelines.
Thank you for shopping at tijoure.com (“Tijoure,” “we,” “us,” or “our”). We are committed to providing you with a seamless shopping experience, including reliable and timely delivery of your purchases. Please read our delivery policy carefully for details on shipping methods, costs, and timelines.
1. Shipping Methods
We currently offer the following shipping methods for domestic and international orders:
Domestic Shipping (Bahrain): We offer express shipping with SMSA. Delivery times typically range from 1 to 2 Days except holidays.
International Shipping: We ship internationally to select countries. Shipping options and delivery times may vary depending on the destination. Please refer to the checkout page for available shipping methods and estimated delivery times.
2. Order Processing Time
Orders are typically processed within 2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination. The shipping cost will be displayed at checkout before you complete your purchase.
4. Tracking Orders
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by clicking on the tracking link provided in the email or by our website.
5. Delivery Times
Delivery times vary depending on the shipping method selected and the destination:
Domestic Shipping: Deliveries within Bahrain typically take 2 Days.
International Shipping: Delivery times for international orders vary by country and shipping method chosen. Please refer to the estimated delivery times provided at checkout.
Please note that delivery times may be affected by factors beyond our control, such as customs processing delays or adverse weather conditions.
6. Shipping Restrictions
Certain items may be subject to shipping restrictions based on size, weight, or regulatory requirements. We reserve the right to refuse shipping of any item that is prohibited by law or carrier regulations.
7. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to incorrect address information provided by the customer or other reasons, we will attempt to contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
8. Contact Us
If you have any questions about our delivery policy or need assistance with your order, please contact us at:
Tijoure for General Trade
Office No 24, Building 2197A
Road 437, Block 704, Salmabad
Bahrain
Email: delivery@tijoure.com
Phone: +973 17200071